With Maximum Flexibility, we give travellers who book new reservations through 30 September 2020, the option to change their travel dates or cancel their rail holiday up to 5 days prior to departure without incurring any change or cancellation fees. Any existing reservations can be rescheduled up to 5 days prior to departure without incurring any change or cancellation fees.
If the future date of travel is unknown at the time of the change or cancellation, customers will receive a refund in the form of a Refund Credit Note. The Refund Credit Note will be banked, financially protected, and can be used for travel with any of our family of brands within 24 months of the date of issue. Currently, you must book your travel by 31 March 2021, which may be subject to change by the Government authorities.
*Additional restrictions may apply for any rail vacation that includes a cruise component.Explore Holidays