Free Red Cap Baggage Handling Service
In addition to self-service handcarts in a number of Amtrak stations, you can count on uniformed Red Caps to provide free baggage-handling assistance at many major stations. We recommend that you accept assistance from only uniformed Red Cap agents. All baggage handled by Red Cap is protected by a claim check.
Free Red Cap assistance service is offered at these major stations:
Frequently asked questions
Can I bring medications onboard the train?
If you anticipate requiring medication en route, please carry it with you aboard your train. You must be capable of self-administering any medications you bring with you. Do not pack your medication...
How can I keep medication cold onboard?
We can supply ice for your cooler/container to keep medication cool. You may carry dry ice for your medication in checked baggage or carry-on baggage as long as it meets the proper conditions.
I have diabetes, what do I do if the train gets delayed?
Unfortunately, trains are sometimes delayed and food supplies may become limited. If you have special dietary requirements or a condition such as diabetes, we suggest that you carry sufficient food...
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