"My wife and I are very, very pleased with the attention and care we received from the Amtrak Vacation agents, Simon and his co-worker, Julie to book our Amtrak holiday! We are excited to go across the country by train!!”
— Robert
Custom Itinerary
Customer reviews and testimonials
At Amtrak Vacations, we know that nothing speaks louder than the experiences of our travellers. From scenic rail getaways to cross-country adventures, thousands have trusted us to plan their ideal train holidays. Browse verified reviews and real stories to see why so many passengers choose Amtrak Vacations to explore North America by rail.
Trusted by travellers worldwide
Travellers choose Amtrak Vacations for the convenience, flexibility, and expert guidance we bring to every rail journey. With the freedom to travel on your schedule, explore at your pace, and experience some of the most iconic routes across the U.S. and Canada, our guests appreciate how easy we make train travel. From centrally located hotels to seamless planning and dedicated support, we handle the details so you can enjoy the journey.
Below, you’ll find verified reviews and testimonials from real Amtrak Vacations travellers. These stories highlight not just great trips, but the confidence and satisfaction that come from travelling with a team that truly understands rail.
What travellers are saying
"First Amtrak Vacation to ever book, and Sean’s expertise made the whole experience seamless. He was able to provide details of what to expect and made several adjustments for us to create the ideal travel package. Thanks, Sean!”
— Dee
Custom Itinerary
"We are going to the Grand Canyon and the planning of the trip has been VERY easy and pleasant dealing with Heather at Amtrak Vacations. Based on our previous trips, I expect a wonderful trip and suggest everyone at least consider train travel.”
— Michael
Rails to the Grand Canyon
"I've recommended Amtrak Vacation to all of my friends and passengers along the way! Excellent package!”
— Cynthia
Northern Rail Experience
"This was a great experience I shared with one of my great-grandchildren and a holiday she will never forget.”
— Jacqueline
Grand Canyon Getaway
"Loved the dining car atmosphere along with the observatory car. Met a lot of nice people and enjoyed being 'chauffeured' around so we could actually enjoy the scenery."
— Bonnie
Coast to the Canyon Roundtrip from San Francisco
"Excellent trip to the Grand Canyon! Amtrak Vacations did an excellent job of arranging the trip and coordinating destination activities. It was an excellent experience. Looking forward to travelling with Amtrak Vacations again very soon!”
— Tee
Custom Grand Canyon Itinerary
"I do require some special assistance as a wheelchair user. [Amtrak Vacations] has been really proactive in searching for solutions, taking time out to make sure that everything is prepared for the trip. It's not often that you experience this level of customer service.”
— Andy
Great American - Majestic Landscapes from San Francisco
"Everyone I interacted with was knowledgeable, responsive and a pleasure to interact with. The total booking experience couldn’t have been better, even when I had to make a significant change.”
— Kurt
Custom Itinerary
"Amtrak Vacations customer service is top notch. I was stuck thinking about what to do for the holidays, especially being on a budget, and the Amtrak Vacations representatives helped me with so many options.”
— Adrienne
Custom Itinerary
"I wish they had 10 stars to give. I have just had the BEST experience with the Amtrak Vacations team and could not get better customer service anywhere. I am a HUGE fan and will highly recommend using them to all my family and friends."
— Tom
Custom Itinerary
"My husband and I recently had the pleasure of taking a trip through Amtrak Vacations which exceeded all our expectations. Thank you Amtrak for making our trip a memorable one!"
— Arthur
Custom Itinerary
"Everyone I interacted with was knowledgeable, responsive and a pleasure to interact with. The total booking experience couldn’t have been better, even when I had to make a significant change.”
— Shirley
Custom Itinerary
Photos from our travellers
Our commitment to service
At Amtrak Vacations, providing exceptional service is what we’re all about. From your first call to the moment you return home, our team is here to make your rail holiday easy, personalised, and memorable. Every itinerary is custom-built around your travel style, with flexible start dates, well-located hotels, and iconic Amtrak routes across North America.
We understand that travel plans can change, and questions may arise along the way. That’s why our Rail Holiday Specialists are available before, during, and after your trip to support you every step of the journey. Our attention to detail and traveller-first approach are just a few of the reasons so many guests book with us again and recommend us to others.
Whether you're dreaming of a coast-to-coast rail experience or a relaxing national park getaway, we're here to help you travel with confidence.
