Amtrak services for train travelers with special needs
Amtrak is happy to provide accessible transportation to all of our guests. Accessible seating and accessible restrooms are available in at least one Coach car on all trains. Most Lounge cars and Café cars have accessible seating, too. And one accessible bedroom is available in each Sleeping car. In order to obtain accessible seating and facilities during your vacation, be sure to make your reservations early since these rooms and seats are available on a first-come, first-served basis.
Wheeled Mobility Devices
Amtrak® trains accommodate most wheeled mobility devices in use today. Wheeled mobility devices should not exceed 30 inches (76 cm) wide and 48 inches (122 cm) long, and they should have a minimum of 2 inches (5 cm) of ground clearance.The weight limit for an occupied wheeled mobility device is 600 lbs (273 kg). Amtrak® permits both manually operated and battery powered wheeled mobility devices that meet these specifications.
Generally, animals are not allowed on Amtrak®. However, service animals are permitted in all areas where passengers are allowed. Service animals are animals that are trained to perform a specific task for the benefit of a person with a disability. Amtrak® personnel may ask what task(s) the service animal performs. You must keep your service animal under control at all times.
Use of Oxygen Equipment
Amtrak® allows passengers who use oxygen equipment (e.g., bottled oxygen, oxygen concentrators) to bring the equipment on board Amtrak® trains with certain restrictions. Oxygen equipment transport is allowed on trains only for passengers with a disability. Portable oxygen equipment must meet the following specifications:
- Power Source: Oxygen equipment, including oxygen concentrators, must be able to operate a minimum of four hours without available on board electrical power (in the event of a power disruption on board).
- UL or FM Listed: Oxygen equipment must be Underwriter’s Laboratory (UL) or Factory Mutual (FM) listed.
- Weight Limits: The total weight of all tanks may not exceed 120 lbs (54 kg).
- Within this limit, we allow: No more than 2 tanks, 50 lbs (22.7 kg) each, or no more than 6 tanks, 20 lbs (9kg) each.
If you have additional questions, please call us and speak with a Rail Expert.
Monday – Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:30 PM